How to cancel or get out of a Palmetto LightReach solar lease
Palmetto's own rules allow cancellation early on and close that door once installation starts.
SolarExitDIY is independent and is not affiliated with, endorsed by, or sponsored by Palmetto LightReach. This page is general education, not legal advice. Last checked: November 11, 2026.
Where things stand
Palmetto's help center says you can cancel without penalty within 10 calendar days of signing if your written notice is received or dated by midnight on day 10, and tells customers to check their specific contract terms.
The same article says that once installation starts, cancellation is no longer permitted, and describes a process in which support confirms eligibility and may ask you to sign a termination agreement.
Palmetto publishes separate help articles on prepaying a lease and on moving or selling.
Who you actually owe
A LightReach lease or PPA is owed to the Palmetto entity named in your agreement, which owns the system. The installer who sold it is often a separate local company.
Stopping payments can damage your credit and trigger default. The kit explains how to dispute in writing while you stay current.
What homeowners in this situation usually need to sort out
- Whether you are still inside the cancellation window, by your contract's own dates.
- Promises made by the local sales company that are not in the lease.
- An escalator or bill that does not match the proposal.
- Selling or refinancing with the lease attached.
What you can do yourself this week
- Download and save every document while you still can: contract, loan or lease agreement, disclosures, proposal, e-sign certificate, and utility bills from before and after installation.
- Work out whether you have a loan, a lease or a PPA, and who you send payments to.
- Send a written document request so you have the complete file.
- Compare what you were promised with what the paperwork says and what the system produces.
- Put your dispute in writing to the right party and keep proof of delivery.
- File complaints with the CFPB, your state attorney general and the contractor licensing board where they apply.
- If you are inside the window, send signed and dated written notice now, by a method that gives you proof of the date, and follow the instructions in your own contract.
- If installation has started, ask in writing for your prepayment and transfer options and a full copy of your signed documents.
Which parts of the kit apply
- Basics Kit: "What you signed", the document request letter and the complaint filing steps.
- Complete Kit: The notice of dispute and demand, the selling or refinancing special-situation section, and the call scripts.
If you would rather have someone read your paperwork, the Personalized Contract Audit gives you a written findings report on your own documents.
When to call a lawyer instead
- A foreclosure or collection lawsuit has been filed against you.
- You believe your signature was forged.
- There is active roof or electrical damage.
- A deadline in a bankruptcy or court notice is close.
- The amount in dispute is large and the company is represented by a lawyer.
In those cases the kit is not a substitute for a lawyer. Speak with a licensed attorney in your state.